We will send an electronic acknowledgement to the customer upon successful submission of the electronic order. If the items ordered are unavailable, a message will be sent to the customer for further action.
Shipping Charges/Postage Charges of Orders
All the item/product price listed does not include shipping/ postage charges. The shipping charges/ postage charges will be calculated during checkout. For the shipping charges/ postage charges details, please check out our Delivery Information below.
Cancellation of Orders
We will refund the amount paid by the customer, if the order is cancelled due to unavailability of goods. Any cancellation of goods will not be entertained once the goods order is confirmed and paid by the customer.
Exchange & Refund
All goods sold are non refundable and non exchangeable .In case the goods are defective, refund may be made but we do reserve the right for final decision.
All products are packaged with quality standards here at our facility. Your parcel is subject to customs inspections at your port of entry and The-herb-shop.com cannot be held responsible for damaged articles or seizures by your country officials. We don't refund or resend orders if they are seized at customs of your country.
In all cases, shipping costs are not refundable.
Customers are responsible to inquire about prohibited products on their countries. If order is rejected on custom because the product ordered has restrictions, our company will not refund the order amount and we don't resend orders.
All goods will be delivered by postal service and the shipment charges will be calculated according to the shipment rates. For ready stock items, we will deliver within 10-14 days worldwide once we receive the order payment.
We accept payment through TT transfer by Western Union and Online Bank Transfers.
Product, Service, Information Disclaimer
The information on this Website is designed for educational purposes only and intended for the sole use of individuals using the website. The statements regarding these products haven not been evaluated by the Food and Drug administration. These products are not intended to be substitutes for informed medical advice or care. You should not use this information to diagnose, treat or cure any health problems or illnesses without consulting your pediatrician or family doctor. If you are taking any medication or are under treatment for any disease, pregnant or lactating, please consult your health care professional about potential interactions or other possible complications before taking any of these products.
The purchaser accepts full responsibility for the safe and proper use of the products and agrees to indemnify and hold The Herb Shop.com harmless from any consumer claims against products supplied by them and their ultimate use.